Kiln Firing Membership Billed Monthly

This membership is for kiln firings only. This includes unlimited drop offs for bisque and glaze fire (cone 5 and/or 6)

PLEASE READ THE FOLLOWING

By purchasing this membership agreement, you are agreeing to all bullets outlined below and are agreeing to allow working members to load unload your pieces on a regular basis. Our working members are highly trained but sometimes accidents can happen. The studio is not responsible for breakage or any other type of damage to your pieces whatsoever. You will not be refunded any portion of the membership fee under any circumstances once your pieces have been dropped off at the studio.

Please take note of the following:

• This is not a private firing. Your pieces do NOT get priority over other studio members work. If you have specific dates that you need your pieces finished by, it is your responsibility to manage your own schedule accordingly.
• Your pieces are being fired in a community kiln with other members and class work. We use advancer kiln shelves as well as cookies to prevent excessive dripping of glaze onto the shelves. If your pieces are heavily glazed, we will use the appropriately sized cookie.
• The studio is not responsible for missed show dates due to firing delays.
• The studio is not responsible for missing or damaged work.
• All pieces must have your makers mark on them or they may get lost/not be returned.
• Turnaround times are dependent on studio activity and time of year and will fluctuate through the year. Average turn around time is 2-3 weeks.
• The studio does not try and meet firing deadlines. You must rent a kiln for a private firing if you have a deadline. See listings for details.

• It is expected that you will use the appropriate clay body and glaze for the firing you are requesting. Your pieces MUST be completely bone dry, or they will not be fired until such a state is achieved.
• All glaze firings are to Cone 5 or 6 and should be selected on the intake form when your drop off. You must include the intake form otherwise your pieces will be fired to cone 5 by default.

STUDIO MEMBERSHIP POLICY

Billing

Memberships renew automatically each month on your billing date, which is the date you first signed up.

• Payment is charged to the card on file on your billing date.
• If a payment fails, your door code is deactivated until the balance is paid.
• Refunds for studio memberships are not given for any reason. Memberships are not prorated or refunded for unused days.

Membership Holds

You may put your membership on hold for one month for a $30 fee. Holds are the only way to take time off without cancelling; we do not offer free skipped months.

• Fee: $30, charged in place of your regular membership fee for that billing cycle.
• Length: One month only (one billing cycle). Holds cannot be extended.
• Limit: One hold per 12 months.
• How to request: Contact the studio at least 5 days before your billing date. Holds cannot be applied retroactively.
• During your hold: Your door code is turned off and you may not use the studio or kilns. Pieces on the firing shelves must be removed before your hold begins.
• What you keep: Your membership spot, your tier, any annual-commitment rate, and your shelf space.
• Returning: Your membership resumes automatically at your regular rate on your next billing date, and your door code is reactivated.

If you need more than one month away, or a second hold within 12 months, your membership will be cancelled (see below).

Cancellation and Rejoining

You can cancel by contacting the studio in writing (email) before your next billing date.

• Your door code is deleted when your paid month ends.
• Please remove your work and belongings from your shelf by your last day. Items left more than 60 days after cancellation may be discarded.
• You're welcome back anytime. Rejoining is immediate at the current rate, with a new billing date set to the day you rejoin.
• Annual-commitment discounts end when a membership is cancelled. Pro spots are not held after cancellation and depend on availability.

Questions about your membership? Contact the studio at Mountainpottery099@gmail.com